How long does shipping take, and how much is it?

We ship Australia-wide with tracking. Standard delivery takes approximately 7-10 business days after dispatch. Standard shipping is A$8.95 and free on orders over A$89. Delivery may take longer due to customs clearance, carrier delays, weather conditions, or Korean public holidays.

What's your returns policy?

Unopened items can be returned within 14 days of delivery for a refund. If something arrives damaged or isn't right, contact us and we'll sort it out — refunds are processed within 5 business days of us receiving the return.

Are MAXCLINIC products vegan and cruelty-free?

Most of our range is suitable for vegans, but please note our PDRN products contain salmon-derived PDRN, so they are not vegan and may not suit those with a fish allergy. Each product page lists its full ingredients — always check if you have specific sensitivities.

What makes MAXCLINIC "clinical" skincare?

Maxclinic formulates everyday skincare around clinic-grade ingredients like PDRN, Melatonin, Exosome and Ceramides — the kind usually found in professional settings. With 20 years of expertise and over 28 million oil foams sold, our focus is bringing considered, ingredient-led formulas to your daily routine.

How do I choose the right products for my skin?

Start with your main concern. Browse Shop by Concern — Barrier & Soothing, Hydration, Brightening, Firming & Anti-Aging, Pore & Oil Control, or Sun Protection — and we'll point you to the right formulas. Our oil foam cleanser is a great first step for almost any routine.